MapGO

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our geospatial services, or contact us for support.

Account Information: Email address, name, password, and profile details (including optional avatar uploads)
Geospatial Data: Coordinates, location queries, and CSV files you upload for bulk processing
Usage Data: API calls, search history, feature usage patterns, and analytics data
Payment Information: Billing details processed securely through Stripe (we do not store credit card information)
Communication Data: Support tickets, contact form submissions, and notification preferences
Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use the information we collect to:

Provide geospatial API services including location hierarchy, distance calculations, and coordinate analysis
Process CSV uploads and generate enriched data exports
Manage your account, profile, and subscription through Stripe
Track usage metrics and enforce API rate limits based on your subscription plan
Send in-app notifications, billing updates, and service announcements
Provide customer support and respond to contact form inquiries
Monitor system performance, prevent abuse, and ensure service security
Analyze usage patterns to improve our features and user experience

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure storage practices.

Third-Party Services

MapGO integrates with the following third-party services to provide our platform:

Stripe: Payment processing and subscription management. View Stripe's Privacy Policy at stripe.com/privacy
Supabase: Database and file storage for user data, CSV uploads, and avatars. View Supabase's Privacy Policy at supabase.com/privacy
Vercel Analytics: Website analytics and performance monitoring

These services have their own privacy policies and may collect information about you. We recommend reviewing their policies to understand how they handle your data.

Cookies and Tracking

We use cookies and similar tracking technologies to:

Maintain your login session and authentication state
Remember your preferences and settings
Analyze site traffic and usage patterns
Improve site performance and user experience

You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy:

Account Data: Retained while your account is active and for 30 days after account deletion
Usage Data: Retained for up to 12 months for analytics and billing purposes
CSV Uploads: Retained for the duration of your subscription unless you delete them
Billing Records: Retained as required by tax and accounting regulations

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information through your account settings
Deletion: Request deletion of your account and associated data
Data Portability: Export your data in a machine-readable format (CSV)
Opt-Out: Unsubscribe from promotional communications while continuing to receive service-related emails
Restriction: Request that we limit how we use your data
Object: Object to certain types of data processing

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]